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Returns and Exchanges

We want you to love your jewelry and be 100% satisfied with your purchase! 

In the event you need to exchange or return your jewelry, please see below for our policy:

Return and Exchange Policy
You may return your item for refund or exchange if we receive the item within 30 days from date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Please email us at sales@hanaijewelry.com to let us know you are interested in a return and we will send you a confirmation. 


Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment.


Exchanges
If you would like to exchange an item, please send us an email at sales@hanaijewelry.com with your exchange information  

For refunds or exchanges please send your item to:
Hanai Jewelry, 2618 San Miguel Dr. Suite 1522, Newport Beach, CA 92660.